No-shows are one of the biggest disruptions to a practice. SMS reminders give your clients a heads-up where they're most likely to see it, on their phone.

You can now add SMS messages as a delivery channel for session and form reminders, alongside email. Once you've confirmed a client has agreed to receive texts, Upheal handles the rest.

Here's how it works:

• Enable SMS in your reminder settings: Practice admins can turn on SMS as a reminder channel for sessions and forms under Settings > Client Reminders.

• Confirm client consent: Before texts are sent to a client, you'll attest that they've agreed to receive SMS reminders. This keeps you compliant with messaging regulations.

• Clients get reminded automatically: Once enabled, clients receive a text message ahead of their session or when a form is waiting for them, so there’s no extra work on your end.

SMS reminders are available on the Premium plan.

→ See how to set up SMS reminders