It's unclear whether automated appointment reminders show the session time in the client's local timezone or the provider's timezone, which matters for providers working across different time zones. Suggested fix: explicitly document (or display in the reminder preview) which timezone is used, and ideally auto-detect and display in the client's local timezone.
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In Review
Client Portal & Messaging
2 days ago

Cameron Vincent
Get notified by email when there are changes.
In Review
Client Portal & Messaging
2 days ago

Cameron Vincent
Get notified by email when there are changes.