Feature Request: Couples/Family Portal Access Parity

Summary: Enable couples and family therapy clients to access their individual client portals with the same functionality and features available to individual therapy clients.

Current State: Individual therapy clients have full access to their client portal, where they can view session summaries, complete forms, access resources, manage account settings, view billing history, and self-schedule appointments.

Requested Change: Extend comparable portal access to clients in couples and family therapy contracts. Each family member should be able to access their own portal view, similar to individual clients, to:

• View session summaries and progress updates

• Complete and track assigned forms

• Access practice resources and announcements

• Manage their own account preferences

• View billing history and account balance

• Self-schedule appointments for the couple/family

Rationale:

• Consistency: Removes confusion about different feature sets across account types.

• Engagement: Increases client engagement and transparency in multi-person therapy.

• Autonomy: Allows clients to take ownership of scheduling and billing visibility.

• Compliance: Aligns with modern consent and transparency practices in couples and family work.

• Usability: Reduces friction for therapists managing multiple family members on one contract.