Cancellation / Waitlist for Fully Booked Weeks That Automatically Recives Updates via AI, when a cancelation happens

Description:

When a therapist’s schedule is full, clients should be able to join a cancellation or waitlist.

This would allow clients to opt in to be automatically contacted via the AI engine, when a client cancels and a slot opens up for that week!

Key benefits:

  • Reduces missed opportunities when cancellations happen

  • Helps fill last‑minute openings

  • Improves client access when schedules are full

Suggested behavior:

  • Clients can join a waitlist for a specific week

  • AI Engine automatically contacts all clients on the cancelation list and the program contacts clients when a slot opens (all automated)

  • Optional notification when a cancellation occurs - clients don’t have to opt in to this. This way, not all of the clients get contacted when an appointment is made available. Just the ones who opted in.

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Upvoters
Status

In Review

Board
💡

Feature Request

Tags

High Priority

Date

5 days ago

Author

Liza Shaw

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