Client account flagging that blocks new bookings

Feature Request: Client Account Flagging and Booking Block

Add a feature to flag a client's account with a customizable reason, which would block them from booking new appointments (both via client self-scheduling and when scheduled directly by the provider) until the flag is resolved.

Use Case & Workflow:

• Outstanding Balances: Prevent clients with unpaid invoices or past-due balances from scheduling further sessions until their account is settled.

• Policy & Procedure Violations: Allow therapists to block clients who have violated practice policies (such as repeated late cancellations or behavioral issues).

• Custom Reasons: Provide a text field to write in the specific reason for the block so other administrative or clinical team members have context.

• Override/Resolution: Once the outstanding balance is paid or the policy issue is addressed, the therapist can easily clear the flag to restore normal scheduling access.