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Delivery Confirmation for Appointment Reminders

Feature Request

There's currently no way to see whether a text or email appointment reminder was actually delivered to or opened by the client, making it hard to know if a no-show was due to a missed reminder. Suggested fix: add a delivery status indicator (Sent / Delivered / Failed, and Opened where available for email) visible on the appointment or client record.

Posted by Cameron Vincent ·
1 comment

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Comments1

  • Beth Hlas

    •

    Sep 1

    This is essential for those of us that charge no show or late cancel fees. We need to be able to prove to a client the message was delivered if they argue the fee