Feature request: Automated pre-session billing workflow

Currently, invoices must be created manually and card charges require confirmation.

This limits automation for practices that want a hands-off billing process.

Proposed workflow:

  • Automatically generate an invoice 48 hours before each scheduled session and make it visible in the client portal.

  • Automatically charge the client’s saved card on file at that time.

  • If the charge declines, send a notification to the provider so they can request an updated card before the session.

  • Allow providers to configure the pre-session billing window (e.g., 24–72 hours).

This would reduce manual billing steps and help prevent last-minute payment issues.

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Upvoters
Status

In Review

Board
💡

Feature Request

Tags

High Priority

Date

4 days ago

Author

Liza Shaw

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