πŸ’¬ Secure Team Messaging for Group Practices

We're scoping secure messaging between members of your practice, so clinicians, supervisors, and admin staff can communicate inside Upheal instead of scattering client-related conversations across email and text.

The part that makes this different from a generic chat tool: conversations can be linked to a specific client's chart. Ask a supervisor about a case, hand off a scheduling question to your admin, or discuss a note that needs attention, with the context attached and the PHI staying inside the platform where it belongs.

This is in early scoping as part of our broader group practice work on roles and permissions. If team messaging would change how your practice runs, votes and comments here genuinely shape when we build it.

Two notes on this one: keep the original post's author engaged with a reply when you convert it, since their write-up (client-linked threads, supervision context) was unusually well thought out. And "scoping" is deliberate language, it signals Backlog honesty rather than a commitment, consistent with the over-promising problem we fixed elsewhere.

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Upvoters
Status

In Progress

Board

Client Portal & Messaging

Date

3 days ago

Author

Upheal Moderator

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