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Voice Recognition

Feature RequestHigh Priority

I have a lot of couples clients for counseling. Upheal continuously misidentifies the participants, even when I have them speak their name at the beginning of the session. I find I have to read through the transcript and change stuff before generating the note, or I just give up and accept the script as is and then change the clinical note before copying and pasting it into our EHR system. This is getting pretty annoying and causing me to think about looking into another AI note capture system other than Upheal. My husband told me that Google meeting’s AI correctly captures each speaker’s identify when they state their name at the beginning of a meeting so why can’t Upheal get that right?

Janette Walker

jwalker@wefixbrains.com

Posted by Janette Walker ·
4 comments

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Comments4

  • Brooke sklar

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    Jul 10

    I have same problem. AI transcript gets a lot wrong. YOu need to go line by line and then it’s too long and you give up. It’s totally necessary to be able to adjust individual words,

  • Todd Kaufman

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    Apr 10

    Even if we a had simple way to correct this when we see it messes up - the error tends to be consistent when it happens

  • Jennifer Hodges

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    Apr 2

    This would also be great for family sessions!

  • Whitney Clark

    •

    Mar 23

    I would like this feature for group notes as well :) Thanks in advance 😁